Learning Experience Designer
Remote
Full Time
Entry Level
The Learning Experience Designer will work within the training department of our Product Services Division, primarily focusing on capturing and validating information for use in online and instructor-led training. This role involves developing and designing courses and curriculum, ensuring content matches established objectives, and creating engaging learning experiences and environments.
Essential Functions:
Preferred Skills:
Work Environment:
Expected Hours of Work:
40+ Monday – Friday
Essential Functions:
- Collaborate with subject matter experts to develop course content.
- Design and develop courses and curriculum, reshaping and editing current content and online learning materials to meet changing needs.
- Create learning activities, assignments, and assessments.
- Work collaboratively with the training coordinator to ensure all training components create a cohesive training experience
- Create instructor’s manuals, rubrics, and other teaching tools.
- Manage online learning communities and facilitate discussion and collaboration via social media.
- Analyze, update, and refine existing online content.
- Train instructors, customers, and employees on how to use learning technologies.
- Keep current on best practices in instructional design.
- Write scripts for video and audio content.
- Work with technical staff to troubleshoot problems reported by users.
- Conduct instructor-led training sessions for customer as needed
- Assist with day-to-day training activities as needed in absence of the training coordinator
- Bachelor's Degree in Education, Instructional Design, or a related field.
- 2+ years of experience in instructional design or a related role.
- Strong written and verbal communication skills.
- Experience with e-learning platforms and Learning Management Systems (LMS).
- Proficiency in using instructional design software and tools.
- Ability to work collaboratively in a team environment.
- Strong organizational skills and attention to detail.
Preferred Skills:
- Experience in course design in a software setting (Non-education)
- Experience with Fiber, Telcom or other utility
- Knowledge of adult learning theories and instructional design models.
- Ability to create engaging and interactive learning experiences.
- Experience with ESRI or other GIS software.
- Experience with Articulate
Work Environment:
- Employees in an office setting or Remote
- Sitting for prolonged periods, standing and walking intermittently
- Using office equipment such as computer, mouse, keyboard, printer
- Occasionally lift or move up to 20 pounds
Expected Hours of Work:
40+ Monday – Friday
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